About a dozen AP clerks share a workflow queue, and there are about 3,000 invoices to be processed. They will sort by Vendor, or maybe ERP Accounting System, and start working their tasks. When they submit the task, the queue JUMPS to another place, and they find themselves having to move the list up or down to find where they left off to do the next task. Anyone else seeing such a problem? They are asking to lock the queue down.
They are currently running 7.0, with a planned upgrade eminent.
It has been noted with Workflow Queues only one column can be pre-sorted. Result Dialogs can be pre-sorted over three columns. Is this correct, and should we submit a feature request for this disparity?
A Workflow for AP has thousands of invoices in it. It was noted it is difficult, if not just a pain to find a particular invoice that needed immediate attention. Is there a better way? I showed them to sort the Vendor column, then they might find their invoice by vendor name, but which page would you find "Franks Auto"? Page 1 of 100 only has half the A's in it. It can take some time to locate the workflow version of the invoice.
Doing a Search does not get you the ability to perform Workflow tasks, so it makes not a lot of sense to search in a standard dialog.