Access On-Premise Docuware from Internet

Posted Wed, 19 Aug 2020 09:03:25 GMT by Aurélien Dubosson System Application Engineer

Hello Everyone,

Is there a technical guide to follow in order to setup an access to Docuware System from Internet ?

In addition it must support SSO with the protocols SAML2 or OpenID.

Thanks in advance.
Kind regards.

Aurélien

Posted Wed, 19 Aug 2020 09:04:25 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA

Dear Aurélien Dubosson! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-132973-Q6P7S for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

Posted Thu, 14 Jan 2021 16:13:59 GMT by Ricard Urgell Heredero Pre-Sales

Hello,
How are you? Has it been possible to obtain a solution regarding the subject discussed?

I would be interested in having a solution to the issue,

Regards.

Posted Fri, 15 Jan 2021 11:18:40 GMT by Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions

Hi Ricard,

I think there used to be a small KB article, but I can not find it right now.
Basically, SSO is not yet possible on on-premise solutions and in DW Cloud only supported with Azure AD.

Opening up your on-premise System for external access is not really a DocuWare specific thing.
All you need to do is supply your IIS with an SSL certificate, enable correct website bindings and configure your router/firewalls in a way that allows a public url like dw.yourcompany.com to be routed to your DocuWare Server.

All this is default Microsoft and Networking Tech which every IT department should be able to handle with ease.

The only DocuWare specific part is that you need to change the WebConnection inside the DocuWare Administration to HTTPS once you start using it.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

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