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Posted Tue, 01 Jul 2025 16:09:09 GMT by Waylon Courvell Initium Softworks LLC Technical Support Engineer
7.12 cloud
documents arrive to the document tray two ways:

1. watch folder via desktop apps import configuration
2. manually inserted by user

an admin wants to be able to identify if documents arrived the document tray via 1 or 2. Is this possible?

Thanks,
Posted Wed, 09 Jul 2025 00:00:24 GMT by Matthias Wieland Senior Director Support EMEA
Dear Waylon Courvell! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-266347-Z6X7N for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team
Posted Mon, 04 Aug 2025 22:38:58 GMT by Jacob Eaton Software Integration Specialist
You can add an index lets say you call it Import Method and have two different store dialogs. One for the import via watch folder and set the Import Method as predefined to "Watch Folder". Then for the manual import set the Import Method index to "Manual Import". 

That should accomplish your goals.

Regards,
Jacob Eaton
Posted Mon, 04 Aug 2025 22:41:43 GMT by Jacob Eaton Software Integration Specialist
I misread initially and was thinking that it was referring to when it is stored. You are talking specifically in the document tray. I think the method still works but you wouldn't need two store dialogs. Just set the Import Method index on the document processing to Watch Folder and when storing it should have that index value already filled.

Jacob

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