Publié Thu, 12 Nov 2020 17:05:26 GMT par Jacky Lau Solutions Specialist
I have setup an approval workflow with stamp which stamp with approval time in DocuWare Cloud, the next step in workflow is to send the document with annotation to a recipient by email.
However the approval stamp is not correctly shown the local time (+08:00), please see the attachment of claim-transportation(email from workflow).pdf.
I check the same document in DocuWare folder and I found the time stamp is correctly shown the local time, please see the attachment of claim-transportation(from folder).pdf.

I have made few test with workflow and find the approval stamp annotation which send out by email during workflow can't show with local time, however the document which I open in DocuWare folder can stamp with correct local time.

May I have a solution to set approval (decision) stamp in DocuWare workflow with correct local time? Thanks.
Publié Thu, 12 Nov 2020 17:06:26 GMT par Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Jacky Lau! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-138858-D1G2R for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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