TIFFMAKER on Windows Vista, Windows 2008 and Windows 7

Behavior:
Windows Vista, Windows 2008 and Windows 7 limit some service options. For DocuWare TIFFMAKER, this means, that it can no longer display an user interface, or even communicate with DocuWare main window. This has an impact on how TIFFMAKER is configured and used.

Solution:
On Windows Vista, Windows 2008 and Windows 7, configure the TIFFMAKER ports in DocuWare Administration using the "Local – TIFFMAKER Configuration" menu command. Therefore open the DocuWare Administration within the Explorer via the context menu item execute as administrator. To open DocuWare Administration on Windows 7 you have to log on as a local Windows administrator in User Account Control first.

Since TIFFMAKER is unable to display dialogs or communicate with other programs, you can copy your documents at this point into a directory of a basket or store them in a file cabinet, but without opening a store dialog. Storing to a file cabinet with opening of the store dialog is not possible from here. If you choose a file cabinet and open the store dialog, this setting will be ignored at runtime.

You can work around this problem as follows: First print the documents to a DocuWare basket using TIFFMAKER (without storing in the file cabinet). Then monitor this basket using Active Import and configure the Active Import job for storing the documents in the file cabinet by opening the store dialog (Active Import > Target tab > Open storage menu option).

Note on copying in a basket by TIFFMAKER:
Documents copied into the directory of a basket by TIFFMAKER will only be displayed, if you update the basket. You have two options here:

1. Manual update: You can update the basket manually, using the update command in the basket context menu or on the Edit menu.
2. Automatic update: If the basket was created within DocuWare Administration, you can enable the automatic update of baskets option there for the basket (Organization –> General –> Baskets).
   If the basket was created in the DocuWare client, you can select the Enable automatic update option in the basket settings there.