Vues :

Question:
Why are Concurrent Licenses shown as .5 available? And why can they not be converted to Named Licenses?

 

Solution:
This occurs when a previously created named license has been deleted causing there to be an odd number of named licenses and a .5 value for concurrent license.

To fix this, do the following:

  1. Take note of the user of any Named License.
  2. Click the "X" to the right of the named license from Step 1. This will bring your Concurrent License count to a whole number.
  3. Click the ellipses ("...") next to concurrent licenses.
  4. You will now be able to split a full concurrent to 2 named licenses.
  5. If necessary, add the original user from Step 1 to one of the named licenses again.
Cet article est valable pour les versions DocuWare: 6 6.1 6.5 6.6 6.7 6.8 6.9 6.10 6.11 | license named concurrent .5 #FAQID_4796