• DocuWare not allowing concurrent license access

    DW Version:  5.1c (build: 5.1.3.3746)

    We have a 60 concurrent user license.  When I get past about 74 Named Users, leaving less than 23 concurrent licenses, DW seems to stop allowing concurrent users to sign in, even though there are concurrent licenses available.

     

    has anyone else experienced this or know if there is some limit to Named or Concurrent licenses based on the number of concurrent licenses?

     

    thanks....ken