投稿済み Tue, 27 Jul 2021 15:52:49 GMT 、投稿者 Cinde Shockey Software Support
Hello everyone
We are currently running DW version 6.12 on premise. We have another server (virtual) that we prepped and have Docuware 7.4 installed on. The plan was to get the modules ready to deploy to the clients and then copy our images over to the new server, make the connections etc.. I have been having a hard time with the client module deployment. We unsuccessfully tried to use sccm as we had been running the msi files that way previously but the 7.4 modules would never install. We pulled the recommended deployment script from the knowedgebase and tried using that to upgrade. We continue to receive an error when running a script directly onto a test client and we aren't sure why. The error log= "Upgrade command was found. The path was valid but there was an issue contacting the server " Then it tells you to check the logs for details. The log on the local pc says " there is a newer version installed" Any assistance would be greatly appreciated. We can script the deployment although sccm would be preferred method as not all devices will be on the network at the time of deployment but, if it must be a script then I can work with that. If any of you have experience deploying this with sccm or can give me any suggestions it would be much appreciated.  and thank you! We tried turning off the firewall on the server as well to no avail. 
投稿済み Tue, 03 Aug 2021 15:52:49 GMT 、投稿者 Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Cinde Shockey! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-156708-G2T8V for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team
投稿済み Thu, 05 Aug 2021 19:23:20 GMT 、投稿者 Cinde Shockey Software Support
Thank you Matthias! I appreciate the assistance!

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