Import options / Store email and attachments individually not working.

I am using the "Store email and attachments individually option" in our new AP workflow to separate a single PDF that has multiple invoices in it.  The invoice has the e-mail separated and it is stored in the tray as one document and is not split and intelligently index.  I know this is a feature of 7.3.  I still have to manually unstaple every time.  What am I missing on this?

Dear David Rutt! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-154460-R7S3M for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team