LDAD user update

Currently in our organization we have windows server 2012 as an active directory, there users are in groups created by areas which point to groups in docuware.

there is usually a change of personnel which implies that the name and surname are constantly being edited in the active directory, however the displayName is maintained because the position is always the same.

It turns out that when a new synchronization of users is made, the log shows me that the user actually exists under another name, example of this is:

Carlos Enrique could not be created. Network-ID usantotomas \ Coor.Inginformatica exists in DocuWare at user Luis Samaca

So the question is, is there a possibility that this information will be updated automatically?

If not, what is the method of good practices that is used in these cases?