You are having troubles with Intelligent Indexing and DocuWare Support requests your Intelligent Indexing user for further troubleshooting.
Please complete the following in order to find your Intelligent Indexing user;
- From the Web Client, open the "Configurations" page.
- Go to the Intelligent Indexing plugin.
- Take a screenshot of or take a note of the "User Connected" value.
KBA applicable for Cloud Organizations ONLY.