Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Aahhh. I recall that problem in 6.12. The second method with  the index fields in the viewer is working too, it is just not giving an error message.
Have you installed the latest 6.12 service pack?



Phil Robson
Senior Director Support Americas


 

Are you testing as the File Cabinet Owner? If so you will never be restricted. Test as a user.
I just finished testing.

Store document unrestricted with bogus entry.
Edit document, make no change to field with bogus entry (don't touch it).
Document saves even though the bogus entry still exists. This is because the field has not been changed so it is not tested.
Edit the document again, this time try to enter another bogus value. Document cannot be stored.

also, be sure to test as a user and not as the file cabinet owner. Owners are not restricted in many ways.



Phil Robson
Senior Director Support Americas
 

If you do not have the value must be from select list set at storage then you can enter any rubbish you want. Without testing the specific behavior of whether the field is empty or contains an invalid entry I'm not sure what happens during editing, but I suspect that if the field is empty it will be ignored, because of the must not be empty (required) flag is not set. The bogus entry may be trapped.


Phil Robson
Senior Director Support Americas
 

Scott,
You have not indicated the version, but let's assume 6.12 or 7. A field can only be mandatory when it is set at the database level with those versions. Now, since you allow no entry at storage, that not empty flag is not set. Therefore, the only way the select list rules will apply is if the user actually enters some data in that field. If they don't touch it and leave it empty then the rules are being followed.




Phil Robson
Senior Director Support Americas
 

I do not believe that version 6.12 and 7 are backwards compatible. 7 and 7.1 should be to a point, but it is always best to check the technical "What's new" to be sure.


Phil Robson
Senior Director Support Americas
 

Since DocuWare uses the API itself for many desktop operations you are not going to be able to tell if someone is executing a custom program.
If a customer has the wherewithall to write REST programs then why can't they tell you who is running it/them?


Phil Robson
Senior Director Support Americas
 

Hameed,
Please open a support request for this issue. DocuWare 7 requires the use of a command line tool and you will need assistance in executing the command the first time.



Phil Robson
Senior Director Support Americas

 

Hameed,
You asked specifically if anyone has configured DocuWare with Maximo. The lack of replies would indicate that no-one on this forum has. Certainly in Support we have no experience with Maximo and do not know of any customers who use it. One would imagine that Smart Connect would be a possibility but other than that I have no information.


Phil Robson
Senior Director Support Americas
 

We have found that Fortis and DocuWare Desktop Scan do not play at well when in the same sand pit. In fact with the Fortis Scan app installed DocuWare will not see the scanner. We usually uninstall the Fortis Scan app to resolve this issue.


Phil Robson
Senior Director Support Americas
 

Under the terms of the license agreement, DocuWare services may only be installed once (or in the case of an Enterprise license - twice).
It is an accepted practice that the production license may also be used in a test environment as long as it is a test environment and not used in any way for production. Since you specifically ask about a third installation of the same license then the only answer is no. I would suggest you use the test license provided as Peters Engineering.


Phil Robson
Senior Director Support Americas