Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Oscar,
It is impossible to solve that type of problem in the forum with such little information. I suggest that you open a Support Request so that we can see that all of the pre-requisites for Oracle and upgrading DocuWare have been met.

Phil Robson
Senior Director Support Americas

Michael,
It is not possible to view or edit import jobs created by another Windows user. You must log in to Windows as the user who created the jobs on the same machine that they were created on.

Phil Robson
Senior Director Support Americas

In this case I would create one file cabinet if the documents in each location are the same. I would add a field that identifies the office location.
User would then be added to groups - one for each office. Then you can use filtered dialogs to control access to documents by each office. Those documents that can be viewed by all offices will have something else as the office identifier such as "Global" or "All".

Phil Robson
Senior Director Support Americas

There are 2 possibilities.

1. You are not the user that created the AI workflow. Do you have more than one Administrator?

2. There is a problem in the database. In this case you must open a Support Request so that is can be investigated.

Phil Robson
Senior Director Support Americas

Michael,
It's a bit difficult to give advice here. Sometimes the problem is in the AD setup. Given that the groups are not showing I suspect something amiss with AD since DocuWare issues a basic LDAP query to list groups etc.
Can you open a support request so that we can look at it with you?

Phil Robson
Senior Director Support Americas

Joe,
We need to install another test license for Task Manager and remove the lists. There is no other way.
Please open a support request so this can be done.

Phil Robson
Senior Director Support Americas

Craig,
Yes, the upper case input is now redundant. I have a fix for you, but only with new instances as the change cannot be retroactive in to active instances.

Try this (changes in bold).

Instr(1, GV_ReqUser, GV_L2auser) =0 AND Instr(LCASE(GV_L2auser), "not required")  = 0

The LCASE(GV_L2auser) forces whatever is in the string to be tested as lower case. So the input can be any case or mix of casing.
By the way, I also removed the 1, from the Instr as it will default to the first position anyway - your choice to leave it in or not.

Also, you may want to LCASE your first test as well:
Instr(1, LCASE(GV_ReqUser), LCASE(GV_L2auser)) =0

Phil Robson
Senior Director Support Americas

Are the values delimitered? If they are, place them in to a text variable and extract the first characters before the delimiter.
For example, if the string returned is "123456;4455;9999" then
Var = Left(Return_Var, Instr(Return_Var,";")-1)

The Instr function will find the first semi-colon and return its position - which is 7. The -1 deducts 1 making the value 6.

The Left function then returns the left most 6 characters - 123456

Phil Robson
Senior Director Support Americas

DocuWare monitors the downloaded file for a save event and acts accordingly. You will need to investigate disabling auto-save in Access.

Phil Robson
Senior Director Support Americas

From DocuWare 6.12, setting a field to mandatory is set on the field level and not the dialog level. This measn that you cannot set the field to mandatory for specific dialogs. My suggestion is to set the field to mandatory, and then in any dialog where no value is required or is not available set a default value and lock the field so the user cannot change it.

Phil Robson
Senior Director Support Americas