My users have run into the following problem:
We routinely highlight text on documents in the Document Viewer to populate the index fields when importing and storing documents. The information in these fields that are entered in this manner appears correctly without any extra spaces, but occasionally, Docuware fails to find documents on searches using specific fields. Editing these index fields and typing in the information corrects the problem.
Has anyone else run into a problem like this. I tried searching the forums, but didn't find anything that matched this problem. We have an onsite installation and are on Version 6.11