Dear Jalila Manal,
during the support request it could not be checked where the issue exactly occurs or what the issue is.
The support request is closed as you fixed the issue yourself or figured out how to proceed differently.
As maybe someone else from the community might face similiar issues, if would be great to provide the solution within the forum.
With best regards,
Specialist Software Support Team PURPLE EMEA
Sie müssen angemeldet sein um Beiträge in den Foren zu erstellen.