Posted Mon, 30 Apr 2018 13:04:21 GMT by TPM IT

Some users can't scan to inbox. It is still in web and desktop, but nothing goes in. This is with the document trays inbox.

Posted Mon, 30 Apr 2018 15:45:38 GMT by Casey Miller Director of Technical Services

I believe the Inbox option in the scan desktop app means that it will put it in the tray that the user has set as "Favorite".

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