Having just had "Connect to Mail" enabled on our Docuware installation, we have just just to use it for the very first time.
Having entered details of our IMAP email address we want to use for Docuware, has has suitable SRV records configured for autodiscovery, we get the message "Not able to establish connection. Please verify your input!".
The mailserver reports that Docuware has successfully connected to it, however something has caused Docuware to believe it has not. Has anyone encountered this issue before and come up with a solution?
If not, does anyone know where I can find a logfile on the Docuware server that will show me the actual error message corresponding to what went wrong? Docuware does not appear to log to the standard Windows event viewer.