• RE: Forms - calculations?

    Forms have no ability to perform arithmetic calculations. Also I am not sure why you wan to hide the label of a control, but with 7.1 you can probably just set the display to empty since the control has a specific id.


    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: User Long Name

    The UserLongName can be found in the DWSYSTEM database in the Table Users in the column Name. This is the name that was specified for the user when creating them. The UserShortName is an 8 character value created by DocuWare usually seen as "UserID".


    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: Update a form field after submitted.

    With DocuWare 7.1 you can insert data in to a Form using a workflow. First of all you must create a merge form. The target field must be a fillable area of the PDF. Note that the area cannot be a target field from the form submission. So you cannot replace data you can only add data.
    When creating the workflow, your trigger must be by "Submission of a form".


    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: Check-out and ad-hoc editing

    Josef,
    This behavior has been surprising users for years now. The reason is some technical issue with automated version control kicking back in correctly after a check out. Nevertheless, I have never investigated whether is can be "reset". If it could it would be a database "hack" and therefore not a practical solution. The only work-around is to restore the document as a new document. Not really a work-around.

    Phil Robson
    Senior Director Client Services, Americas
  • DocuWare Support and Professional Services availability

    Please note that DocuWare Corporation will be closed on Tuesday July 16th for a company event.
    Both the Support and Professional Services departments for the America's will be unavailable on that day.
    Urgent support requests will be addressed as a priority on Wednesday July 17th.


    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: Cloud 7.1: Updating a data file (file connection) fails: Device or resource busy

    Seems  like a support issue to me. I do not have the answers to your questions. It could be that Autoindex if holding the lock. This has happened before.
    Please report it.


    Phil Robson
    Senior Director Client Services, Americas
  • RE: 6.9 Server Migration

    Casey
    There is a problem with 6.9 and 6.10 with the installer where if the
    database already exists then it wants Auth sever to be running. 
    Of course it is not installed and therefore blocks you.
    You need support to assist you at
    this point



    Phil Robson
     
  • RE: Install DocuWare On-Premise, but in Azure Cloud

    The information is correct. A DocuWare On-Premise system is not supported in Azure and for that matter AWS. DocuWare Cloud utilizes a customized engine in order to operate in that environment. The issue is that Azure (and AWS) do not support the required IP protocol that DocuWare uses for inter-service communications.
    So a VM in Azure or AWS is not the same as a VM in an on-premise installation.

    Phil Robson
    Senior Director Client Services, Americas
  • RE: DocuWare 7 System Requirements

    help.docuware.com is the official documentation site. System requirements, links to What's New, and Technical Changes for each release will be found there going forward.


    Phil Robson
    Senior Director Client Services, Americas
  • RE: List Dialog for todays documnets

    Create a new List dialog. Using the query designer select
    Document Type "Is Equal" Meal Waiver
    Add an AND clause
    Select System field Store Date "Is Where" CURRENTDATE()

    Phil Robson
    Senior Director Client Services, Americas