• RE: Changing an organization name

    Steve,
    It is the same.


    Phil Robson
    Senior Director Professional Services, Americas
     
  • RE: WF_CURRENT_DATE is showing yesterday at 5pm.-1544737425

    Nathan,
    Please confirm that the DocuWare System Time Zone is correct as EST in DocuWare Administration - just in case....

    Phil
  • RE: WF_CURRENT_DATE is showing yesterday at 5pm.-1544737425

    Oh dear. Nathan, please report it to support.

    Phil.

  • RE: LIC file download

    Joe,
    Simon has summarized it perfectly. You should be able to log in to the Partner Portal with your credentials and download your license from there.
    Just to recap. The license itself never expires - well almost never - your 6.11 license expires in 2037.
    I've emailed a copy of it to you for convenience.


    Phil Robson
    Senior Director Professional Services, Americas
     
  • RE: Searching Workflows

    David,
    What version of DocuWare? For several releases now there is the ability to filter on any column of the workflow task.
    When hovering over the column name you will see a little funnel icon. That opens a small dialog where you can enter a search term. It works exactly like a normal DocuWare search.


    Phil Robson
  • RE: Result Limit

    Joe makes a very good point. From my side, I am interested in why 1 page of 12,000 records is more desirable than 12 pages of 100 records?
    The reason for wanting this behavior is of interest. Of course, if you had it the next problem would be how long it takes to load a result list with a million entries on one page - if it ever loaded.
    So what is the use case here?


    Phil Robson
  • RE: Result Limit

    David,
    No. The page view is limited to 100 lines. There is no way to change it.


    Phil Robson
  • RE: Web Form Generating error Error: The given key was not present in the dictionary.

    Julio,
    It sounds like there is a field referenced in the form that no longer exists in the file cabinet. Start by checking that.


    Phil Robson
    Senior Director Client Services, Americas


     
  • RE: Failed to convert file \\2serv\Complet\30 Purchase order pdfs\PX37890.pdf (err: -214715595)

    Given the age of Active Import and the old Toolkit, my first impression is the path. Is it failing on the first document?
    Create a path without any spaces.

    \\2serv\complete\30_purchase_order_pdfs\px37890.pdf


    Phil Robson
    Senior Director Client Services, Americas
     
  • RE: text Field to numeric

    Michael,
    You will need to create a new field in the DocuWare file cabinet with a type of either numeric or decimal. Then, you will need to transfer the contents of the text field to the new numeric or decimal field using a query in the database, since you cannot transfer text data to numeric with Autoindex.
    Generally MSSQL will transfer data from a varchar field to an INT (numeric field) as an implicit conversion - meaning that you do not need to specify a conversion. You will however need to pay careful attention to decimal places if you use an INT (numeric field).
    If your text value is '10.00' then you need to strip the decimal and write 1000 to the numeric field (if you have it set to 2 decimal places in DocuWare).
    If you want to write it to a decimal field then I think that will work as a straight copy since that conversion is also an implicit conversion. My preference would be to create the new field as decimal as this will be a simpler conversion.
    When transferring data, you must also be careful not to try and write anything else but numerical data otherwise your query will fail on the first record where the conversion cannot be completed.
    Whatever you do you need to check the converted data carefully to ensure that you have written the values correctly depending on the target field type.

    If all that seems a little difficult, Professional Services will be pleased to provide a quote to do the conversion for you.


    Phil Robson
    Senior Director Client Services, Americas