Posted Sun, 16 Oct 2022 13:30:48 GMT by Sabino Civita

Hi all,
I have this problem. I'm on 7.3 on premise.
I set new OAuth configuration cause we have a 365 online subscription for our domain.
I set new email service as you can see in OAuth0 attachment (I left empty not client secret).
Then in general mail I set a new configuration to save email attachments and connect an email address. When I click to 'Login with Microsoft' it asks me credentials. I put them and then choose input and output folders.
I made a test sending mail but nothing happened (no attachment was saved in drawer).
So I came back to configuration as you can see in OAuth file and appears 2 errors.
To do configuration I'm connect as dwadmin obviously, that is connected to my company mail.
As you can see in 2 error boxes it says that has failed to connect to my email.....

So I don't know exactly what's happening....

As you understood, my aim is to check a particular company email address (not mine) and then save attachments in a drawer......

Anyone has an idea or had similar issue?

Thanks in advance.

Sabino Civita

Posted Mon, 24 Oct 2022 09:50:17 GMT by Matthias Wieland Senior Director Support EMEA
Dear Sabino Civita! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-188636-Z6B6J for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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