Posted Tue, 06 Feb 2018 16:19:25 GMT by Nayeli Velázquez

Hi, I have a DocuWare 6.7 and the Desktop Services service does not start, this happens en the server , so we can´t use Desktop Apps,  this is the Windows log

<<Activation context generation failed for "C:\Program Files (x86)\DocuWare\Desktop\sqlceme40.dll". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.4148" could not be found. Please use sxstrace.exe for detailed diagnosis.>>

Do you have any suggestions?

Posted Tue, 06 Feb 2018 16:41:00 GMT by Phil Robson DocuWare Corporation Senior Director Client Services, Americas

Have you installed the Desktop Experience Feature on the server? If not you must do this in order to use Desktop Apps on a Server.

Also, you may have a corrupt .Net framework, or you need this package:

Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)

http://www.microsoft.com/downloads/en/details.aspx?familyid=ba9257ca-337f-4b40-8c14-157cfdffee4e&displaylang=en

 

Phil Robson
Senior Director Support Americas

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