Posted Mon, 25 Sep 2023 17:46:18 GMT by Eric Shopshire IT Manager
User received a new computer.  When he went to login to Docuware, he received the following mesage:

DocuWare has been opened in a new window.  You can close this one.  

I do not see any other windows opened so not sure how to get past this.  

 
Posted Tue, 03 Oct 2023 00:00:24 GMT by Matthias Wieland Senior Director Support EMEA
Dear Eric Shopshire! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-212698-R1W8H for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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