Posted Tue, 26 Nov 2019 11:45:42 GMT by Glen Hodkinson Solutions Consultant
Does anyone know what the difference is between the status of "stopped" and "On Hold" within Autoindex?
I have several AIXs showing as "stopped" but there appears to be no difference in the configuration of those that show as "On Hold"

Many Thanks
Posted Tue, 26 Nov 2019 11:46:42 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Glen Hodkinson! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-115545-X0L5N for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team
Posted Fri, 06 Dec 2019 15:07:37 GMT by Ingo Bechtle Manager Support Team BLUE EMEA
Hi Glen,

The status "on hold" only appears if the workflow server is restarted and the Autoindex workflows are loaded without events (similar to stopped).

I hope this answers your questions to your satisfaction

With best regards,
Ingo Bechtle
Software Support Specialist Team BLUE EMEA

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