Posted Fri, 22 Jun 2018 16:17:24 GMT by Raechel Prince Executive Director

I am having some confusion regarding installing the hotfix for DocuWare 6.11.  The instructions mention that the folders do not need to be moved if they are not part of an installed module.  It also mentions that folders will need to be overwritten when copying.  None of the folders in my "C:\Program Files (x86)\DocuWare" match the folder names in the hotfix.  Is this normal and should I copy the folders anyway since nothing will be overwritten?

https://www.docuware.com/sites/default/files/forums-images/screenshot.png

Posted Mon, 25 Jun 2018 04:03:34 GMT by Martin Zebedies Solution Consultant DMS

Hi Raechel,
are u using an on premise or cloud system?

Posted Mon, 25 Jun 2018 10:27:52 GMT by Raechel Prince Executive Director

We are using on premise.

Posted Tue, 26 Jun 2018 03:33:29 GMT by Martin Zebedies Solution Consultant DMS

Then the install-path was changed during installation.
maybe you find the folders at "d:" or in the root of "c:".

You must be signed in to post in this forum.