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Questions about Usage and Configuration
DW 7 Basket Upgrade Failed
DW 7 Basket Upgrade Failed
Posted
Thu, 14 Jan 2021 15:02:10 GMT
by
Neal Ford
Information Service Manager
Good morning,
I'm in the process of upgrading our DW system from 6.7 to DW 7+ and finally got it working on our test system but have run into a new error with user baskets.
I followed the upgrade path from 6.7 --> 6.12 --> 7 but when I login and go to my web basket (document tray) we get the "Basket '[web basket]'(version 5.1.0.1) is not upgraded to latest version 7.0.0.24".
Do I need to re-run the DW 7 installer or is there another module that will handle the upgrade? Also is this related to the DB or Content Server?
Any info would be greatly appreciated.
Thanks,
Neal
2021-01-14 08_50_12-Window.png (6.6 KB)
Posted
Thu, 14 Jan 2021 17:11:37 GMT
by
Neal Ford
Information Service Manager
Nevermind,
I figured it out. It was related to the Content Upgrader error I was getting.
KBA-36258 · DocuWare Support Portal
I had to remove the index key that was causing the issue and re-ran the setup and it works just fine.
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