Yes, I'm using Windows client on a new clean single workstation installation. I used to use Docuware but my server was attacked by a hacker and I had to do a new installation on a new server (new system, new disk). So, it's a clean installation. The document I'm using is one of the default examples, so it's docuware tiff, b&w.
Following your instructions, I don't find the option "Run recognition" from de context menú by clicking on the document in the basket. Now, the only option that works correctly is from the context menu (once the document is opened by the visor), OCR-copy to saving dialogue or double click on any term. In that way, OCR works and the correspondent fied is fillen in automatically.
What am I doing wrong?