Posted Fri, 18 Oct 2019 11:27:55 GMT by Craig Heintz SE
Has anyone else experienced that after Windows 10, version 1903 is installed the DW Printer appears to be working but the print jobs go no where and do not show in the Desktop App history?

The issue can be resolved by fully uninstalling DTA and reinstalling.

Looking for specifics to prevent from having to do the full measure for the fix.
Posted Wed, 23 Oct 2019 14:03:19 GMT by KB Support
We do had a similar issue weeks ago. We figure that Docuware Desktop App was off (in Windows Services). Restarting the service makes Printer functionnal again.

Still we don't know why the service suddenly stop.

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