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Craig Heintz GSME

Craig Heintz

Joined: 7/7/2017

  • Forum Posts
  • RE: using DateAdd in workflow trigger conditions

    Sat, 23 Jan 2021 16:14:00 GMT – using DateAdd in workflow trigger conditions
    I have done something similar to this by using the Schedule Trigger to send out email, and 2 additional reminders, by a date field. Then you can choose different date variables that will match for the trigger.  What is confusing is the verbiage of the choices in the date...Within Past, Within Next, After Past, After Next, Before past, before next, where you would indicate a number and a value for (Days,Months).  And this worked for me.

    Then to trigger additional actions in the future I put in a counter and did dateadd math to a field to update it for the next triggger.
  • RE: One Click Indexing Fails with Dates

    Wed, 09 Dec 2020 12:49:51 GMT – One Click Indexing Fails with Dates
    Maybe these are helpful.
    https://support.docuware.com/en-us/knowledgebase/article/KBA-34497
    https://support.docuware.com/en-us/knowledgebase/article/KBA-34381
    https://support.docuware.com/en-us/knowledgebase/article/KBA-35574
  • RE: location of audit data in 7.x

    Wed, 25 Nov 2020 04:14:00 GMT – location of audit data in 7.x
    Tim is right for the specific system audit data.  I was referring to the cabinet and workflow data.
    So...
    Once login/logout has been enabled in the Audit Reports, Organization, User Login/Logout check box,

    Then in table DB [dwsystem].[dbo].[DWOrgSettingsAudit] seems a eventType 3 is a Log In and an eventType 4 is a Log Off
     
  • RE: Conversion from PDF to JPEG for better results before send to tray

    Wed, 25 Nov 2020 03:43:35 GMT – Conversion from PDF to JPEG for better results before send to tray
    Try this 
    • KBA-36285
    I have found it overcomes the poor ocr on pdf image files.  This is mainly needed for v7+ as it used to be set to "true" in version 6
  • RE: v7.3 Stamp 'Fill With' Options

    Sat, 21 Nov 2020 14:54:35 GMT – v7.3 Stamp 'Fill With' Options
    If you click the [PO Number] section of the Designer tab screen, it will open another config window.  This is where you can determine if a user input has been configured or not.  If configured, then it will show up as a choice on the indexing tab screen.

    If you try to click on the [PO Number] and it does not open, it is possible that that was typed in on one stamp making it just text and configured as a user input on the other.
  • RE: options for automatically deleting user

    Sat, 14 Nov 2020 15:48:16 GMT – options for automatically deleting user
    Clarification.  It does not remove them from DocuWare, it removes them from all groups in DW.
  • RE: options for automatically deleting user

    Sat, 14 Nov 2020 15:47:08 GMT – options for automatically deleting user
    My  experience is no way to do this.  When you remove them from all sync'd AD groups it removes them from DW.  If the user is disabled or deleted from AD, DW is supposed to disable the user in DW.

     
  • RE: location of audit data in 7.x

    Sat, 14 Nov 2020 15:44:21 GMT – location of audit data in 7.x
    I went thru the same issue you are having.  It turns out that the data is all held in blobs in one of the new cabinet tables.  Therefore it is not directly accessible any more.

    The API is the only way to access the data.
  • RE: Docuware Cloud Clock

    Tue, 10 Nov 2020 12:59:42 GMT – Docuware Cloud Clock
    I believe if you go to Configurations, Organization Settings, there is a time zone and work hours that can be set.
  • RE: Controlling which Index value is displayed at the top of the viewer pane

    Tue, 29 Sep 2020 11:52:36 GMT – Controlling which Index value is displayed at the top of the viewer pane
    I am under the impression that it should be like it was in 6.x where you select the Document Name in the Field set up of the cabinet.  I tried this and several other work arounds and none of them work.
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