• RE: Clean up User accounts -> csv file?

    If you can get to the database tables there is a table in DWSYSTEM db DWUSERS then you can do it.
  • RE: Store permissions without Edit permissions?

    Not sure what version you are on.  I have been able to accomplish something like that with this with a custom profile set like this in v7.1
    This user can store only and not search or view docs.  It might give you a clue if you are on an older version.
  • Workflow Condition - Syntax

    In v6.12 Workflow, I had a Variable (GV_data) that was filled with a result of a DB lookup that looked for duplicates and returned one of the duplicate dwdocid numbers (as text) and filled the variable.  So for each invoice triggered this variable would end up as either a dwdocid or no data at all (empty).

    Then in the following conditional step I would evaluate for GV_data = "" 
    if it matched then it would not be a duplicate and if it did not match (because a dwdocid was returned in the variable) it would mark it as a duplicate.

    Now that being said, I upgraded the customer to v7.2 and all of their workflows operated correctly except for this one.  It would just hang and never give an error output or anything.

    So my question:  Is there a new syntax in v7.2 to do a conditional task for an empty vairable data? 
  • RE: DW v7 with AD Sync - SSO?-1533041962

    SSO to in a Organizations cloud set up is simple and only requires AD.

    SSO to another organizations (DW Cloud) usually requires Federated Services for Active Directory.  Not something that a lot of small companies would have enabled.  

    Add to that some DW under the covers structure that would make it difficult and we are best to wait for a stable and working solution.
  • Folder View

    Looking for ideas on how folder view can be used in HR environment with 1000 employees

    Setting up a folder based on employee number or name will create a long scroll list to go thru to find the employees root folder.

    Having a search at the folder level would be wonderful but is not a feature.

    Anyone have an idea of how this could work?
  • v7.1 Required Fields

    In v6.12 there was a permission if assigned that allowed a user to ignore a required field.
    Is there a permission somewhere in v7.1 that does the same thing.
  • RE: AD Synchronization

    There are two ways to populate users.  User Synchronization Tool (outside of Admin Tool) and the User Sync in Admin tool.

    User Synchronization Tool - The performance can depend on DW version and patch level.  I found that the tool works way better in 7.1 than 7.0

    User Sync - Go into the LDAP set section and use the test line to see what DW can see.  In the test sometimes you have to check the box for  "Show users of sub groups as well".  If this makes your users show up when you go to the group in the test, then you will have to check the "Synchronize users in sub groups as well" box in the User Sync under the Org area.

    Might help?
  • DW Printer stops working after Windows 10, version 1903 installed

    Has anyone else experienced that after Windows 10, version 1903 is installed the DW Printer appears to be working but the print jobs go no where and do not show in the Desktop App history?

    The issue can be resolved by fully uninstalling DTA and reinstalling.

    Looking for specifics to prevent from having to do the full measure for the fix.
  • RE: Duplicate vendor/invoice number combo

    The simplest way I have found is to upgrade to 7.1, do a workflow to compare the invoice # and date to the cabinet, if it matches set a field to Possible Match, if it does not match, set the field to no match.  Then have two processes for the Match an no match outputs.

    This is near real time and will catch the documents that match right away and prevent them from moving forward in an approval process.
    Possible duplicates can be assessed and either marked for deletion or marked as not duplicate and on to the approval process.
  • RE: ...\_ToBeDeleted folders in Web Baskets directory

    My 2 cents...There was an upgrade point ( i forget which version) that changed the Tray folder behavior.  It was that as trays took on new files they would create new folders and never delete them; continuous grow of folders tree.  The DW changed that behavior and the Tray folders would self clean up and go away whn no longer used.  This is likely what you are seeing.  There should be a process as part of the BPS service that handles these folders.

    It would be nice to hear from a DW person on the official answer....