Posted Mon, 09 Dec 2019 12:52:40 GMT by Godfrey Hosang Consultant
I have a scenario where a group of users are sent a document for review. They will confirm receipt, those who do not confirm will get a reminder and then eventually an overdue notification. I am thinking of using a parallel task for the confirm receipt action and escalation, and also list variables to contain the users.
Is it possible to:
1.Load users/Substitution rules into the list variable (AssignedUsers)
2. If user confirms receipt, remove them from (AssignedUsers)
3. When the task goes into reminder and overdue status, only users left in the (AssigneUsers) variable will be notified

Or is there a another way of achieving the above. I am using DocuWare 7.1.
Posted Mon, 09 Dec 2019 12:53:44 GMT by Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Godfrey Hosang! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-116528-F4B0X for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team

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