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Questions about Usage and Configuration
Auto delete users once deleted from Active Directory
Auto delete users once deleted from Active Directory
Posted
Thu, 26 Jan 2023 12:58:51 GMT
by
Muhammad Qasim Carim
IT Engineer
Good day, does anybody know if its possible to auto delete user accounts in Docuware after the AD sync runs, if the user has been deleted from Active Directory?
Posted
Fri, 03 Feb 2023 00:00:24 GMT
by
Matthias Wieland
Senior Director Support EMEA
Dear Muhammad Qasim Carim! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-195720-D5L4L for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team
Answer
Posted
Fri, 03 Feb 2023 07:00:00 GMT
by
Paul Eckhardt
Software Support Team ORANGE EMEA
It is true that users are not automatically deleted in DocuWare, when they are deleted in the Active Directory.
When the AD synch runs, then the user is only deactivated in DocuWare. If the user is deactivated, he then also no longer uses licences.
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