Views:

Question:

Why is it not possible to upload documents that are larger than 20MB?

Solution:

On the Web Server hosting the DocuWare Platform Services you have to open the file "web.config" (default path: C:\Program Files (x86)\DocuWare\Web\Platform\web.config).
Search within this file for "security" (~line 321) and add the text marked in red:

<security>
    <requestFiltering>
        <requestLimits maxAllowedContentLength="209715200" />
    </requestFiltering>
    <authentication>
        <windowsAuthentication enabled="false" />
    </authentication>
</security>

This value equals 200MB and raises the maximum upload size to that value.

This article is valid for DocuWare versions: 6.5 6.6 6.7 6.8 6.9 6.10 6.11 6.12 7 | upload file too big big file #FAQID_4120
Comments (3)
  • Eric Nemchik
    Mon, 05 Apr 2021 14:55:59 GMT
    This file seems to have been relocated to C:\Program Files\DocuWare\Web\Platform\web.config at some point.
  • Eric Nemchik
    Tue, 06 Apr 2021 13:29:12 GMT
    Another KB found here KBA-34725  · DocuWare Support Portal also recommends increasing 
    <httpRuntime maxRequestLength="204800"></httpRuntime>
  • Markus Hellfeuer
    Fri, 22 Oct 2021 09:39:14 GMT
    Hello Eric,
    look at the valid Docuware versions. KBA-34725 is for the old DW versions 6.0, 6.1.