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Please note the following system requirements to install and use DocuWare 6.9:
 

  1. Upgrade Path
  2. DocuWare Server and Web Components
    1. Hardware
    2. Operating systems
    3. System components
    4. Supported external database servers
    5. Supported storage systems for document files
    6. Supported mail servers
  3. DocuWare Web Components
    1. Webserver
    2. Webserver Role Services
    3. System components
  4. DocuWare Client Components
    1. Hardware
    2. Operating systems
    3. System components
    4. Web browser
    5. Supported Microsoft Office Outlook versions

                                                                                                                                 

Upgrade Path

An upgrade to DocuWare 6.9 is possible from DocuWare 6.0 or higher.

See also: Upgrade Paths for DocuWare 6.9

                                                                                                                                 

DocuWare Server and Web Components
 

Hardware

  • CPU Cores: minimum 2 x 2,0 GHz, recommended 4 x 3,2 GHz
  • RAM: minimum 4 GB, recommended 8 GB
  • Hard disk:
    • minimum 5 GB free space
    • SSD recommended
    • Documents should be stored on a separate internal hard drive or external storage System
       

Database

  • DocuWare Internal Database:
    • CPU Cores: minimum 2 x 1,4 GHz, recommended 2 x 3,2 GHz
    • RAM: minimum 1 GB
    • DocuWare recommends the use of Microsoft SQL-Server as Database system for Systems with more than 1 Million documents (without Fulltext) or with more the 200.000 document pages (with Fulltext).
    • DocuWare recommends the use of Microsoft SQL-Server or MySQL 64 Bit as Database when using Workflow Manager.
    • In larger installations we recommend to use a dedicated machine for the database
  • MySQL, SQL Server, Oracle: 
    System Requirements of database vendor must be followed

     

Fulltext

  • DocuWare Fulltext Service (required for searching in the full text of the documents):
    • CPU Cores: minimum 1 x 1,4 GHz, recommended 2 x 3,2 GHz
    • RAM: minimum 1 GB, recommended 2 GB
    • In larger installations we recommend to use a dedicated machine for Fulltext.
       

Examples

DocuWare 6.9, all Server- and Web Components incl. Internal Database on Windows Server 2012 R2 Standard, without Fulltext:

  • Minimal Requirements:
    • CPU Cores: 2 x 2,0 GHz (DocuWare) + 2 x 1,4 GHz (Internal Database) = 4 x 2,0 GHz
    • RAM: 4 GB (DocuWare) + 1 GB (Internal Database) = 5 GB
  • Recommended Resources:
    • CPU Cores: 4 x 3,2 GHz (DocuWare) + 2 x 3,2 GHz (Internal Database) = 6 x 3,2 GHz
    • RAM: 8 GB (DocuWare) + 1 GB (Internal Database) = 9 GB
       

DocuWare 6.9, all Server- and Web Components incl. Microsoft SQL Server 2014 Standard Version on Windows Server 2012 R2 Standard, with Fulltext:

  • Minimal Requirements:
    • CPU Cores: 2 x 2,0 GHz (DocuWare) + 2 x 1,4 GHz (MS SQL Server) + 1,4 GHz (Fulltext) = 5 x 2,0 GHz
    • RAM: 4 GB (DocuWare) + 1 GB (MS SQL Server) + 1 GB (Fulltext) = 6 GB
  • Recommended Resources:
    • CPU Cores: 4 x 3,2 GHz (DocuWare) + 2 x 2,0 GHz (MS SQ Server) + 2 x 3,2 GHz (Fulltext) = 8 x 3,2 GHz
    • RAM: 8 GB (DocuWare) + 4 GB (MS SQL Server) + 2GB (Fulltext) = 14 GB
       

Operating Systems

  • Windows Server 2008 SP2 (32-bit/64-bit)
  • Windows Server 2008 R2
  • Windows Server 2012 SP1
  • Windows Server 2012 R2

          Only in Single-User mode:

  • Windows 7 SP1 Professional/Enterprise/Ultimate (32-bit/64-bit)
  • Windows 8 Pro/Enterprise (32-bit/64-bit)
  • Windows 8.1 Pro/Enterprise (32-bit/64-bit)
  • Windows 10 Pro/Enterprise (32-bit/64-bit)
     

System components

DocuWare Server Setup installs following components automatically:

  • .NET Framework v4.5.2
  • Windows Installer 4.5
  • Java 8 Update 45 (Fulltext Server)
  • Visual C++ redistributable packages
    • 2005 (x86)
    • 2008 (x86/x64)
    • 2010 (x86/x64)
    • 2012 (x86/x64)
  • Microsoft Message Queuing
     

Supported external Database Servers

  • MySQL
    • 5.0
    • 5.6
    • 5.7
  • MS SQL Server
    • 2005
    • 2008
    • 2012
    • 2014
  • ORACLE
    • 11g
    • 12c
    • ODAC 11.2.0.1.2 32bit or a higher 11.2.x.x.x 32bit Version
       

Supported storage systems for document files

  DocuWare BUSINESS, PROFESSIONAL, ENTERPRISE

  • Windows
  • Linux
  • SUN
  • Novell
  • Others with Windows file system support

DocuWare ENTERPRISE

  • Content Addressed Storage (CAS)
  • NetApp Storage Solutions
     

Supported Mail Servers

Connect to Mail

  • Microsoft Exchange
    • 2007
    • 2010
    • 2013
  • Office 365
  • IMAP mail Server

                                                                                                                                 

DocuWare Web Components
 

Webserver

Please install role Webserver (IIS) before installing DocuWare

Webserver Role Services

Installing role Webserver (IIS) will install following Role Services by Default:

  • Basic Authetication (Security)
  • Default document
  • Static Content
     

DocuWare Server Setup installs following Role Services automatically:

  • ASP.NET (4.5)
  • HTTP Redirect
  • Windows Authentication
     

Install following Role Service to obtain better Performance:

  • WebSocket Protocol (available with IIS 8)
     

System components

DocuWare Server Setup installs following components automatically:

  • Windows Features
  • .NET Framework 4.5 Features
  • WCF Activation/Services
  • HTTP-Activation

                                                                                                                                 

DocuWare Client Components
 

Hardware

  • CPU Cores: minimum 2 x 2,0 GHz, recommended 4 x 3,2 GHz
  • RAM: minimum 4 GB, recommended 8 GB
  • Hard disk: minimum 2 GB Hard disk space for programs

DocuWare Import/Scan

  • CPU Cores: minimum 4 x 3,2 GHz
  • RAM: minimum 8 GB
     

Operating systems

  • Windows 7 SP1 Professional/Enterprise/Ultimate (32-bit/64-bit)
  • Windows 8 Pro/Enterprise (32-bit/64-bit)
  • Windows 8.1 Pro/Enterprise (32-bit/64-bit)
  • Windows 10 Pro/Enterprise (32-bit/64-bit)
     
  • Windows Server 2008 SP2 (32-bit/64-bit)
  • Windows Server 2008 R2
  • Windows Server 2012 SP1
  • Windows Server 2012 R2
     

System components

  • .NET Framework v4.5
  • Windows Features
    • Desktop Experience (If DocuWare Desktop is installed on a Windows Server)
  • Silverlight 5 (DocuWare Configuration)
     

DocuWare Desktop Setup installs following components automatically:

  • Windows Installer 4.5
  • Visual C++ redistributable packages
    • 2005 (x86)
    • 2008 (x86/x64)
    • 2010 (x86/x64)
    • 2012 (x86/x64)
       

Web browser

  • Internet Explorer
    • 10
    • 11
    • Edge
  • Mozilla Firefox
    • 31.5.0esr
    • 38.1.0esr
    • 41+
  • Google Chrome
    • min. 32.0
    • 46+
       

Supported Microsoft Office Outlook versions

Connect to Outlook

  • Microsoft Outlook 2007 32-bit
    • Not supported on Windows Terminal Server
    • Exchange Cache Mode needs to be enabled on all client pcs
  • Microsoft Outlook 2010 32-bit 
    • On Terminal Servers the functions "send and store" and "manual storage using monitored folders" is not supported
    • Exchange Cache Mode needs to be enabled on all client pcs
  • Microsoft Outlook 2013 32-bit
    • On Terminal Servers the functions "send and store" and "manual storage using monitored folders" is not supported
    • Exchange Cache Mode needs to be enabled on all client pcs
  • Microsoft Outlook 2016 32-bit
  • 64-bit versions not supported.
  • Only Exchange E-Mail accounts supported.