Question:
How do we increase the number of CPU cores that OCR uses on a client machine for DocuWare Import, Scanner, or Printer?
Answer:
When you install DocuWare Desktop Apps on a client machine there is a settings file created specifying the parameters of OCR. Adjusting a certain value in this file will result in OCR utilizing up to a maximum of 4 cores on a client machine regardless of the size or amount of documents being processed by DocuWare Import, Scanner, or Printer.
- Navigate to where DocuWare Desktop Apps are installed on your client machine. The example below shows the location of the installed Desktop Apps on the C drive.
- "C:\Program Files(x86)\DocuWare\Desktop"
- Make a backup of the file named DesktopOcr.settings and rename the backup file's extension to .bak
- Edit the file in Notepad and locate the value labeled "MaxCount"
- Change this value from -1 to 4
</OcrProviders>
<ProcessPool OcrProcessCapacity="100" MaxCount="4" MinCount="0" TimeoutForProcesses="600000"/>
<Logging />
</OcrServiceSettings>
- Restart the DocuWare Desktop Service and the DocuWare Desktop Apps
KBA is applicable to both Cloud and On-premise Organizations
