Behavior:
While printing with DocuWare printer, you receive the following error:
"Exception of type 'SX_PDF_LIB_NET.'ExceptionOutofMemory' was thrown."
Solution:
Please implement the following to resolve this error message;
***NOTE: Before making any of the following changes, please take a backup of your registry.***
- Open your registry editor and navigate to the following location;
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\DocuWare Printer
- Look for the REG_DWORD value "txTimeout" and select it.
- Once the edit dialog opens, select "Decimal" and change the value from 45000 to 50000, then select OK.
Before:
Value: 45000
After:
Value: 50000
- Restart your DocuWare Desktop application and retry your print job.
KBA is applicable for both Cloud and On-premise Organizations.