Question:
How does Multi-Factor Authentication work in DocuWare? How can I configure this?
Answer:
Multi-Factor Authentication is not configured or executed by DocuWare. To enable MFA for a user, you would need to configure this in your Microsoft Azure environment.
Once a user authenticates, they are sent to Azure, where the credentials can be verified. Azure processes the MFA, and once verified, the user login is redirected back to DocuWare.
Note: Information applicable for Cloud & On-Premise systems starting in DocuWare version 7.4.
It is recommended to reach out to Microsoft for issues or questions in relation to the Multi-Factor Authentication of a user.
KBA is applicable for both Cloud and On-premise Organizations.