Question:
How do I route my DocuWare Desktop Apps through a proxy?
Answer:
On the workstation where the Desktop Apps are installed, two configuration files need to be adjusted. These config files can be found in the following directory:
C:\Program Files (x86)\DocuWare\Desktop
Within the config files, these keys will need to be added and adjusted.
DocuWare.DesktopService.exe.config:
<system.net>
<defaultProxy enabled="true" useDefaultCredentials = "true">
<proxy autoDetect="false" bypassonlocal="false" proxyaddress="http://myproxy:8080" usesystemdefault="false" />
</defaultProxy>
<connectionManagement>
<add address = "*" maxconnection = "10" />
</connectionManagement>
</system.net>
DocuWare.Desktop.exe.config:
<system.net>
<defaultProxy enabled="true" useDefaultCredentials = "true">
<proxy autoDetect="false" bypassonlocal="false" proxyaddress="http://myproxy:8080" usesystemdefault="false" />
</defaultProxy>
</system.net>
KBA is applicable for both Cloud and On-premise Organizations.