Views:

Behavior: 
After updating Google Chrome, Chrome continuously prompts me to install DocuWare Desktop apps to use any features.

Solution:
Please refer to the following post, as it details the recent security changes that have been implemented in Chrome, which may cause issues with DocuWare Desktop apps. 
Chrome browser security change: Time to switch to HTTPS

The following workaround can be applied until the needed changes are made to your DocuWare system;

  1. On your workstation, open a Chrome browser and paste the following into the web address bar: chrome://flags/#unsafely-treat-insecure-origin-as-secure
     
  2. Enter your DocuWare URL into the text box, then select "Enabled" from the drop-down list to the right. 
  3. Once completed, restart your Chrome browser and try again, as this issue should be resolved.

KBA is applicable for On-premise Organizations ONLY.

This article is valid for DocuWare versions: 7.5 7.6 7.7 7.8 7.9 7.10 | Chrome prompts to install Desktop apps to use any feature

Related Articles (3)

Connection to DocuWare Desktop cannot be established How to install an SSL certificate on IIS Microsoft Edge continuously prompts to install Desktop apps to use any features
Comments (0)