Behavior:
When attempting to log into the DocuWare Web Client, the following error is shown;
Oops! 500 Internal Server Error "Error while retrieving installation version!"
Answer:
The error indicates an issue with the existing license file applied to the system, which may be attributed to recent changes in the license file.
To resolve the error, refer to KBA-36287 to update the license file.
KBA is applicable to On-premise Organizations ONLY.