Scenario:
You have File Cabinet Event Autoindex jobs that are automatically disabled when storing many documents at once.
Solution:
This error can occur when an Autoindex job is triggered several times a minute. To resolve this issue, the Autoindex "Spam-Control" must be disabled, which can be achieved by referring to the following guide;
You have File Cabinet Event Autoindex jobs that are automatically disabled when storing many documents at once.
Solution:
This error can occur when an Autoindex job is triggered several times a minute. To resolve this issue, the Autoindex "Spam-Control" must be disabled, which can be achieved by referring to the following guide;
1. Ensure that the latest update of your DocuWare version is installed, then open the file "DocuWare.BPS.Processes.settings" located in C:\Program Files\DocuWare\Background Process Service.
Note: Before modifying this file, please create a copy of this file for backup purposes.
2. Locate the "SelfTriggeredAmountLimit" tag using Ctrl + F, then set the value to 0. 
3. Lastly, save your changes and restart the Background Process Service. Once completed, your Autoindex jobs should now commence without disabling the job.
KBA is applicable to On-premise Organizations ONLY.
