Behavior:
After attempting to store an email using Connect to Outlook, the user may receive an erroneous pop-up that states the following;
After attempting to store an email using Connect to Outlook, the user may receive an erroneous pop-up that states the following;
"1 of 1 Emails could not be stored. Select an email below for the details"
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Solution:
This dialog doesn’t provide any context about what caused the error. It is recommended that the user click on the problematic email to reveal more information.
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Submitting a Support Request for this particular behavior, including the message when the user clicks the email, will assist DocuWare Support in quickly identifying the issue.
KBA is applicable for both Cloud and On-premise Organizations.
Solution:
This dialog doesn’t provide any context about what caused the error. It is recommended that the user click on the problematic email to reveal more information.
Submitting a Support Request for this particular behavior, including the message when the user clicks the email, will assist DocuWare Support in quickly identifying the issue.
KBA is applicable for both Cloud and On-premise Organizations.
