Behavior:
Data entered via Forms is visible in the Web Client; however, when searching the file cabinet, the information is not entered in the corresponding index field.
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Solution:
This behavior occurs when the affected index field is configured as "read-only" in the store dialogue. By product design, the read-only option prohibits any editing or indexing of an index field.
To resolve this and prevent this behavior from reoccurring, please remove the read-only option in the store dialogue.
KBA is applicable to both On-premise and Cloud Organizations.
Data entered via Forms is visible in the Web Client; however, when searching the file cabinet, the information is not entered in the corresponding index field.
Solution:
This behavior occurs when the affected index field is configured as "read-only" in the store dialogue. By product design, the read-only option prohibits any editing or indexing of an index field.
To resolve this and prevent this behavior from reoccurring, please remove the read-only option in the store dialogue.
KBA is applicable to both On-premise and Cloud Organizations.