Behavior:
When attempting to open the Workflow Designer, the following error is presented;
"Object already exists.
Failed to connect to DocuWare with specified settings. Please check if the DocuWare server is active and if your URL information and SSL settings are correct. "
Solution:
To address this issue, please do the following,
When attempting to open the Workflow Designer, the following error is presented;
"Object already exists.
Failed to connect to DocuWare with specified settings. Please check if the DocuWare server is active and if your URL information and SSL settings are correct. "
Solution:
To address this issue, please do the following,
- Navigate to %appdata%\Microsoft\Crypto\Keys
- Locate the file cf236fef4f2a62fef7332f97eaa4c374_5f486a76-0eb5-4721-b2e0-ce444dc07072,
make a backup, then remove the original file from this directory.
Note: The highlighted string will differ as this part is specific to your DocuWare system.
- Restart the machine, then you should be able to open the Workflow Designer.
KBA is applicable to Cloud and On-premise Organizations.
