Behavior:
An Export job that was run as a scheduled task is no longer executing. The Export job runs correctly manually but does not when triggered from the Task Scheduler.
Solution:
Please refer to the following guide to resolve this behavior;
An Export job that was run as a scheduled task is no longer executing. The Export job runs correctly manually but does not when triggered from the Task Scheduler.
Solution:
Please refer to the following guide to resolve this behavior;
- Remove the connection within Desktop Apps, then close the Desktop Apps.
- Delete the credentials from Credential Manager for DocuWare Export.
- Restart DocuWare Services, then open Desktop Apps and recreate the connection.
Note: See if the issue remains; otherwise, continue to step 4.
- Apply any updates to Desktop Apps if needed. To check for updates, right-click the DocuWare Icon within your system tray, then select Check for Updates.
- Recreate the Task Schedule Export configuration with Administrative Privileges.
KBA-36581 · DocuWare Support Portal
- Additionally, disable any antivirus or firewall blocking the connection or applying the exceptions.
KBA-35712 · DocuWare Support Portal
KBA is applicable for both Cloud and On-premise Organizations