Gilles Sauvagnat Altexence

Hello

With DW Cloud platform a "interactive tours" feature is available in the "Help&Info" menu.

There is nothing like that with a OnPremise DW, why ?

The feature is pretty helpful for beginner.

Is there any plan to make it available OnPremise? If yes, when ?

Thanks in advance

Regards

Gilles

Hello

This post is not a new one, but seems to be the only one talking about DocuWare OnPremise in AWS (Amazon)

I am not sure I fully understand the issue

So is there any restriction to run OnPremise DocuWare (version 7.2) in AWS, one server for DW, one other server for MSSQL, both in AWS ?

Thanks in advance

Gilles

Hallo

Ich denke, Sie brauchen DW 7.0 (Minimum)

Bevor Sie einen Screenshot machen, müssen Sie "Nur ausgewählten Text für die Suche verwenden" auswählen.

Grüße

Gilles


 

Hello

We had one severe problem when upgrading to version 7 due to a really strange flaw in the workflow database. DocuWare support did a lot of digging to cure the problem.

I would recommend you to open a SR at once. Upgrading is a serious matter which requires editor support as soon as some strange behavior is encountered.

Best regards

Gilles

Hello SImon

Sure I understand your point.

But I prefer to stick to the rule no SQL order which add/modify/update anything to any database designed and supported by a software vendor

But as I wrote, up to you to decide, In that case I recommend - to be on the safe side - to get a written consent of the vendor before updating the database outside the supported software.

Best regards

Gilles

Hello

Sorry to break the enthusiasm, but adding a field in a Docuware system database is not the best way to solve the point.

I would certainly not do that to be sure to continue getting support from DocuWare. Not to mention the potential problem during DW update process.

Up to you to decide.

Best regards

Gilles

Hi Michael
Yes of course it is possible by writing a simple web service to do so. The web service has to be called by the WF

But, keep in mind you need a server to run the webservice.

So it means that with DocuWare Cloud you need an external server to do so (at the customer site for instance)

Best regards.

Gilles

 

Hi John
We did that (and it fact still doing), so the answer is yes.
You need to know how to massively export documents from Sharepoints librairies with properties and then import them in DocuWare using home made programms based on DW SDK
Send me a private message if you need more information.
Best regards
Gilles Sauvagnat
Altexence CEO 

Hi Casey

Pretty easy with the new 7.1, go to Web configuration/Mal Services/Sending

You can set up your smtp connexion to your SMTP server either for plain notification and/or for workflow notification

I guess you might not be concerned but is's better to know that there is currently a bug if accentued characters are used in the email subject. (sounds like it is related to 7 versus 8 bits character set)

Hope it helps

Regards

Gilles

PS : screen shot attached


 

Hi
Which DW version ? Looks like you are running V7, but is it 7.1 ?
As far as I know document locking mechanism as been changed between 7 and 7.1
Document should not be locked anymore in WF.
Regards
Gilles