Edward Clarke Community Service Partners Director of Information Technology

I have a computer where the desktop client is installed but the install is messed up.&#160; I tried to uninstall it but it fails.&#160; I will not let you uninstall or install anything.&#160;<br> <br> Is there a way to force uninstall and cleanup of the desktop client without having to replace the computer? <div dir=ltr style=""> <div 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</div> <div 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<div 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<div 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<p>Is there any way to print a form as it is displayed on the screen to the printer - where it would include all pages if it is larger than 8 1/2 x 11?</p> <editor-card style="position:absolute;top:0px;left:0px;z-index:auto;display: block !important"> <div dir="ltr" style="all: initial;"> <div style="color: initial; font: initial; font-feature-settings: initial; font-kerning: initial; font-optical-sizing: initial; font-palette: initial; font-synthesis: initial; font-variation-settings: initial; forced-color-adjust: initial; text-orientation: initial; text-rendering: initial; -webkit-font-smoothing: initial; -webkit-locale: initial; -webkit-text-orientation: initial; -webkit-writing-mode: initial; writing-mode: initial; zoom: initial; accent-color: initial; place-content: initial; place-items: initial; place-self: initial; alignment-baseline: initial; animation: initial; app-region: initial; appearance: initial; aspect-ratio: initial; backdrop-filter: initial; backface-visibility: initial; background: initial; background-blend-mode: initial; baseline-shift: initial; block-size: initial; border-block: initial; border: initial; border-radius: initial; border-collapse: initial; border-end-end-radius: initial; border-end-start-radius: initial; border-inline: initial; border-start-end-radius: initial; border-start-start-radius: initial; inset: initial; box-shadow: initial; box-sizing: initial; break-after: initial; break-before: initial; break-inside: initial; buffered-rendering: initial; caption-side: initial; caret-color: initial; clear: initial; clip: initial; clip-path: initial; clip-rule: initial; color-interpolation: initial; color-interpolation-filters: initial; color-rendering: initial; color-scheme: initial; columns: initial; column-fill: initial; gap: initial; column-rule: initial; column-span: initial; contain: initial; contain-intrinsic-block-size: initial; contain-intrinsic-size: initial; contain-intrinsic-inline-size: initial; container: initial; content: initial; content-visibility: initial; counter-increment: initial; counter-reset: initial; counter-set: initial; cursor: initial; cx: initial; cy: initial; d: initial; display: initial; dominant-baseline: initial; empty-cells: initial; fill: initial; fill-opacity: initial; fill-rule: initial; filter: initial; flex: initial; flex-flow: initial; float: initial; flood-color: initial; flood-opacity: initial; grid: initial; grid-area: initial; height: initial; hyphenate-character: initial; hyphens: initial; image-orientation: initial; image-rendering: initial; inline-size: initial; inset-block: initial; inset-inline: initial; isolation: initial; letter-spacing: initial; lighting-color: initial; line-break: initial; list-style: initial; margin-block: initial; margin: initial; margin-inline: initial; marker: initial; mask: initial; mask-type: initial; max-block-size: initial; max-height: initial; max-inline-size: initial; max-width: initial; min-block-size: initial; min-height: initial; min-inline-size: initial; min-width: initial; mix-blend-mode: initial; object-fit: initial; object-position: initial; object-view-box: initial; offset: initial; opacity: initial; order: initial; origin-trial-test-property: initial; orphans: initial; outline: initial; outline-offset: initial; overflow-anchor: initial; overflow-clip-margin: initial; overflow-wrap: initial; overflow: initial; overscroll-behavior-block: initial; overscroll-behavior-inline: initial; overscroll-behavior: initial; padding-block: initial; padding: initial; padding-inline: initial; page: initial; page-orientation: initial; paint-order: initial; perspective: initial; perspective-origin: initial; pointer-events: initial; position: absolute; quotes: initial; r: initial; resize: initial; rotate: initial; ruby-position: initial; rx: initial; ry: initial; scale: initial; scroll-behavior: initial; scroll-margin-block: initial; scroll-margin: initial; scroll-margin-inline: initial; scroll-padding-block: initial; scroll-padding: initial; scroll-padding-inline: initial; scroll-snap-align: initial; scroll-snap-stop: initial; scroll-snap-type: initial; scrollbar-gutter: initial; shape-image-threshold: initial; shape-margin: initial; shape-outside: initial; shape-rendering: initial; size: initial; speak: initial; stop-color: initial; stop-opacity: initial; stroke: initial; stroke-dasharray: initial; stroke-dashoffset: initial; stroke-linecap: initial; stroke-linejoin: initial; stroke-miterlimit: initial; stroke-opacity: initial; stroke-width: initial; tab-size: initial; table-layout: initial; text-align: initial; text-align-last: initial; text-anchor: initial; text-combine-upright: initial; text-decoration: initial; text-decoration-skip-ink: initial; text-emphasis: initial; text-emphasis-position: initial; text-indent: initial; text-overflow: initial; text-shadow: initial; text-size-adjust: initial; text-transform: initial; text-underline-offset: initial; text-underline-position: initial; touch-action: initial; transform: initial; transform-box: initial; transform-origin: initial; transform-style: initial; transition: initial; translate: initial; user-select: initial; vector-effect: initial; vertical-align: initial; visibility: initial; border-spacing: initial; -webkit-box-align: initial; -webkit-box-decoration-break: initial; -webkit-box-direction: initial; -webkit-box-flex: initial; -webkit-box-ordinal-group: initial; -webkit-box-orient: initial; -webkit-box-pack: initial; -webkit-box-reflect: initial; -webkit-highlight: initial; -webkit-line-break: initial; -webkit-line-clamp: initial; -webkit-mask-box-image: initial; -webkit-mask: initial; -webkit-mask-composite: initial; -webkit-print-color-adjust: initial; -webkit-rtl-ordering: initial; -webkit-ruby-position: initial; -webkit-tap-highlight-color: initial; -webkit-text-combine: initial; -webkit-text-decorations-in-effect: initial; -webkit-text-fill-color: initial; -webkit-text-security: initial; -webkit-text-stroke: initial; -webkit-user-drag: initial; -webkit-user-modify: initial; white-space: initial; widows: initial; width: initial; will-change: initial; word-break: initial; word-spacing: initial; x: initial; y: initial; z-index: 2147483647;"></div> </div> <link href="chrome-extension://hokifickgkhplphjiodbggjmoafhignh/fonts/fabric-icons.css" rel="stylesheet"> <div style="all: initial;"></div> </editor-card>

I have created a form and placed checkboxes on the form for the users to check.  I called it checkbox1 and checkbox2 for this example.  Form works great - I'm able to check which one I need.

When I go to do merge to an existing PDF, I got to place the checkbox on the form and it shows that it will place an "X" but it does not.  It places the entire text string.  

I attached a copy of the "Fill Area Settings" - it shows in the sample it will put an "X" but the fill mode is not editable and is set to field content.  How can I change this?

 

I'm working with checking out a file to the file system and when I hit the line "Using result = Await connection.EasyCheckOutToFileSystemAsync(fileCabinetId, docId).ConfigureAwait(False)" - it exits the function and does not download a file. No exception is being thrown.  I walked thru the code line by line.  The variables being passed in are correct - the connection is open, fileCabinetId and docId all have values and they do match up to what DocuWare has.  I'm confused on this part.

Async Function CheckOutToFileSystem(ByVal connection As ServiceConnection, ByVal fileCabinetId As String, ByVal docId As Integer) As Task(Of FileInfo)

        Try
            Set_Status("Downloading file...")

            Using result = Await connection.EasyCheckOutToFileSystemAsync(fileCabinetId, docId).ConfigureAwait(False)
                Dim tempPath = Path.Combine(Path.GetTempPath(), result.EncodedFileName)

                Set_Status("Path: " & tempPath)

                Using file = System.IO.File.Create(tempPath)
                    Using stream = result.Response.Content
                        Await stream.CopyToAsync(file).ConfigureAwait(False)
                    End Using
                End Using

                Set_Status("Download complete!")

                Return New FileInfo(tempPath)

            End Using
        Catch ex As Exception
            Beep()
        End Try

    End Function

Is it possible to create a list that will only display records if your first and last name equal what's in the supervisor field?

I didn't want to have to create a list for each supervisor - I want it to filter based off the supervisor name but I can not find any reserved words you can use.  

I've added a picture of the list.
 

I have created a file cabinet and I want to know if I can make the "Vendor" and "Invoice #" unique together.  Example, company "ABC" has an invoice "123" and I want to make sure that invoice number can't be used again for that vendor.  But if company was "DEF" and invoice number "123" that can be entered as it is different by vendor name.

I am on DocuWare 7.2.

I have a file cabinet I am looking to remove but I cannot because there is old document tray still tied to it.  The user does not exist anymore and I found the file cabinet by going to select * from DWFCSettings where name = 'paulette' and then I looked at the settings and it referenced web basket WEB_BASKET_BUFFER_91 so I then looked at dwbaskets and I see the tables for WEB_BASKET_BUFFER_91

How do I remove this web basket so I can remove the file cabinet that is no longer needed?  Do I just delete the tables for WEB_BASKET_BUFFER_91 and then the entry from DWFCSettings?

We recently upgraded to 7. a few months back and I've noticed that the full text is not working.  I've checked all the services - everything is running.  What should I check to see why it's not doing a full text index?

I tried on one file cabinet to reset it - before that it was able to search and find 1 document and now it is able to find 10 but there are a lot more documents.

I checked the log file for full text index and there are no log files.

I am having a problem where I setup notifications based on the index fields changes and they are not firing off.  I was looking around and everything looked right - I tested the SMTP connection and that is working.  I deleted the notification and then recreated it and still cannot get the notification to kick off.

So I went to the log file for Notifications and I am seeing this:

<event timestamp="2020-03-11T04:14:35.0028696-05:00" level="Error" logger="DocuWare.Communication.AuthenticationServer.Management.ServerManagement" SequenceID="16" Type="DocuWare.Communication.AuthenticationServer.Management.ServerManagement" Method="StartServer" DomainName="CSP-DOCUWARE" MachineName="CSP-DOCUWARE" Thread="4" WindowsUserName="Administrator">
  <message>Authentication failed!</message>
  <exception>DocuWare.Communication.AuthenticationServer.Exceptions.DWAuthenticateException: Cannot find active authentication server. All servers are either stopped or the communication channel settings don't allow a connection. ---&gt; DocuWare.Common.Exceptions.DWRemotingException: Cannot access server url  'gtcp://localhost:9000' . Check that server is accessible and use compatible communication options ---&gt; Belikov.GenuineChannels.GenuineExceptions+CanNotConnectToRemoteHost: Can not connect to the remote host "gtcp://localhost:9000". System error message: No connection could be made because the target machine actively refused it 127.0.0.1:9000.
   at Belikov.GenuineChannels.GenuineTcp.TcpConnectionManager.LowLevel_OpenConnection(HostInformation remote, GenuineConnectionType genuineConnectionType, String localUri, Int32 localPort, String connectionName, String&amp; remoteUri, Int32&amp; remoteHostUniqueIdentifier)
   at Belikov.GenuineChannels.GenuineTcp.TcpConnectionManager.GetConnectionForSending(Message message)
   at Belikov.GenuineChannels.GenuineTcp.TcpConnectionManager.InternalSend(Message message)
   at Belikov.GenuineChannels.Connection.ConnectionManager.Send(Message message)
   at Belikov.GenuineChannels.DotNetRemotingLayer.GenuineTcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders&amp; responseHeaders, Stream&amp; responseStream)
   at DocuWare.Remoting.SwitchChannel.FakeClientChannelSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders&amp; responseHeaders, Stream&amp; responseStream)
   at DocuWare.Remoting.SwitchChannel.SwitchClientChannelSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders&amp; responseHeaders, Stream&amp; responseStream)
   --- End of inner exception stack trace ---

Server stack trace: 
   at DocuWare.Remoting.SwitchChannel.SwitchClientChannelSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders&amp; responseHeaders, Stream&amp; responseStream)
   at Zyan.SafeDeserializationHelpers.Channels.SafeBinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)
   at DocuWare.XChange.IServer.Responce()
   at DocuWare.Communication.AuthenticationServer.Config.ASClient.CreateServerProxy(String url)
   at DocuWare.Communication.AuthenticationServer.Config.ASClient.GetServerProxy(String url, Func`3 nextUrl, Int32 context)
   --- End of inner exception stack trace ---
   at DocuWare.Communication.AuthenticationServer.Config.ASClient.FindNextAuthenticationServerUrl(Int32 context, Exception ex)
   at DocuWare.Communication.AuthenticationServer.Config.ASClient.GetServerProxy(String url, Func`3 nextUrl, Int32 context)
   at DocuWare.Communication.AuthenticationServer.Config.ASClient.get_AuthenticationServer()
   at DocuWare.Communication.Server.Server.LogIn(ServerID sId)
   at DocuWare.Communication.Server.Server.Start(InternalServerSettings internalSettings, Boolean saveSettings)
   at DocuWare.Communication.AuthenticationServer.Management.Managers.GenericServerManager.Start()
   at DocuWare.Communication.AuthenticationServer.Management.Managers.NotificationServerManager.Start()
   at DocuWare.Communication.AuthenticationServer.Management.ServerManagement.StartServer()</exception>
</event>

But all the services are running.  I stopped and restarted the services and I can log into DocuWare with no problem.

I am currently running DocuWare on a server that I need to migrate to a new server.  I am looking at KBA36247 on how to move a DocuWare System (7.x) - has anyone done this before?  If so - is there anything I should be aware of?  It seems straight forward but just wanted to see if anyone had any issues before.