Views:

Behavior:
Umlauts are not displayed correctly if using a URL Integration in Outlook.

Solution:
Unfortunately, you cannot solve this issue directly, because you cannot change the coding in the restricted version of Internet Explorer within Outlook. As a workaround you can simply use a forwarding to your URL Integration:

  1. Create a file e.g. redirect.html with the following content:
    Starting with DocuWare 6.5 
     <html>
     <head>
      <meta http-equiv="Refresh" content="1; URL=http://servername/DocuWare/Platform/WebClient/NTLM/">
          <!--adapt the URL here-->
     </head>
     <body>
     </body>
    </html>

    DocuWare 5.1bSP3 - 6.1
    <html>
     <head>
      <meta http-equiv="Refresh" content="1; URL=http://servername/DWWebClient/NTLM/">
          <!--adapt the URL here-->
     </head>
     <body>
     </body>
    </html>

  2. Put this file e.g.in the root directory of the web server: C:\inetpub\wwwroot\
  3. Specify the URL as a folder homepage in Outlook e.g. http://servername/redirect.html

 

This article is valid for DocuWare versions: 6 6.1 6.5 6.6 6.7 6.8 6.9 6.10 | Umlauts Outlook URL Integration Web Client #FAQID_2493