Behavior:
Umlauts are not displayed correctly if using a URL Integration in Outlook.
Solution:
Unfortunately, you cannot solve this issue directly, because you cannot change the coding in the restricted version of Internet Explorer within Outlook. As a workaround you can simply use a forwarding to your URL Integration:
-
Create a file e.g. redirect.html with the following content:
Starting with DocuWare 6.5
<html>
<head>
<meta http-equiv="Refresh" content="1; URL=http://servername/DocuWare/Platform/WebClient/NTLM/">
<!--adapt the URL here-->
</head>
<body>
</body>
</html>
DocuWare 5.1bSP3 - 6.1
<html>
<head>
<meta http-equiv="Refresh" content="1; URL=http://servername/DWWebClient/NTLM/">
<!--adapt the URL here-->
</head>
<body>
</body>
</html> - Put this file e.g.in the root directory of the web server: C:\inetpub\wwwroot\
- Specify the URL as a folder homepage in Outlook e.g. http://servername/redirect.html