Question:
When performing an upgrade, will my Internal Database be upgraded to V2?
Solution:
When upgrading to DocuWare 6.9 and higher from an earlier version, the Internal Database version will remain the same. Internal Database V2 is only installed through the setup during a clean install of the Internal Database.
If you would like to utilize Internal Database V2, please follow the steps below.
- Backup ALL DocuWare databases. (Analyze the backups to make sure they are valid before uninstalling).
- Uninstall Internal Database.
- Install the Internal Database through the setup, which will install the V2 database.
KBA is applicable to On-premise Organizations ONLY
And I'm told it does not for DW7+.
If true, will there be a new method published?
See https://support.docuware.com/en-US/forums/questions-about-usage-and-configuration/33297857-8f41-e911-a967-000d3ab3fe8a#7ffdb880-a641-e911-a96c-000d3ab3f5d2