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Behavior:
While printing with DocuWare printer, you receive the following error:

"Exception of type 'SX_PDF_LIB_NET.'ExceptionOutofMemory' was thrown."



Solution:
Please implement the following to resolve this error message;

***NOTE: Before making any of the following changes, please take a backup of your registry.***

  1. Open your registry editor and navigate to the following location;

    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\DocuWare Printer


     
  2.  Look for the REG_DWORD value "txTimeout" and select it.


     
  3. Once the edit dialog opens, select "Decimal" and change the value from 45000 to 50000, then select OK.

    Before:
    Value: 45000


    After: 
    Value: 50000

     
  4. Restart your DocuWare Desktop application and retry your print job.

KBA is applicable for both Cloud and On-premise Organizations.

This article is valid for DocuWare versions: 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 | Docuware printer "ExceptionOutOfMemory" when printing documents
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